At Diamond Dates, we are committed to delivering your order quickly, safely, and reliably. Below you’ll find detailed information about our shipping process and delivery services.
Orders placed before 2:00 PM GST are processed the same day.
Delivery within major UAE cities typically takes 1–2 business days.
Orders above a certain value may qualify for free shipping. Otherwise, a standard delivery fee will apply, which is calculated at checkout.
We deliver to most countries worldwide through our global courier partners.
Delivery times generally range from 5–10 business days, depending on the destination.
Customs duties and import taxes (if applicable) are the responsibility of the customer.
Once your order is shipped, you’ll receive a tracking number via email or WhatsApp. Use this number to track your package from dispatch to delivery.
While we strive to deliver every order on time, delays can occasionally occur due to weather, customs, or other unforeseen circumstances. In such cases, our customer support team will proactively update you on the status of your order.
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