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FAQs

Yes, we ship our premium dates to customers around the globe. We work with trusted logistics partners to ensure that your order arrives fresh and on time, no matter where you are.
For orders within the UAE, delivery typically takes 1–2 business days. For international orders, delivery times vary depending on your location and customs clearance processes, usually between 5–10 business days.
Once your order is shipped, you will receive an email or WhatsApp message with your tracking details. You can use this information to follow your shipment in real time until it reaches your doorstep.
We accept all major credit and debit cards, bank transfers, and cash on delivery for local orders. All online transactions are encrypted and processed securely.
Yes, we offer a hassle-free return and exchange policy. If your order arrives damaged or incorrect, contact us within 7 days of delivery. Products must be unopened and in their original packaging.
Our dates are sourced from trusted farms and are naturally sweet without added sugars or preservatives. We follow strict quality-control standards to ensure every batch meets premium quality requirements.
Orders can be modified or canceled within 12 hours of placement. After this period, your order may already be processed or shipped. Please contact our support team as soon as possible if you need assistance.
We guarantee the quality of every product we sell. If your order arrives damaged, incorrect, or not as described, please contact us within 7 days of delivery. Returns and exchanges are accepted for unopened, unused products in their original packaging.

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